Frequently Asked Questions
The Artwork
Is this an original art?
Yes. All my paintings are original, hand painted, never replicated artworks, created with great care.
Do you sign your work?
Yes, I hand write ‘Lala Art’ at the back of my paintings. In some cases, I also sign ‘Lala’ at the corner of the painting.
I also provide ‘Certificate of Authenticity’ with all my artwork.
Does the paining come with a frame?
No. The contemporary style of my paintings allows for hanging without frame. I paint the canvas edges, usually with the black paint, that provides the finished look.
What materials you use?
I strive for the best quality in both materials and finish, using only professional high-quality products and media, mostly acrylic paints, acrylic inks, mixed media.
All my paintings are coated with professional varnish to preserve the colours and to ensure durability and protection.
Can you re-make the painting in the size I need?
Most of my artworks can be re-painted in a larger or smaller size, it will be similar but not identical. Please contact me. Please note that the maximum single canvas size I can ship stretched is limited by the parcel services and differs from country to country. Larger sizes can be only shipped without the stretching bars, rolled in a mailing tube.
Shipping and Delivery
How do you ship your artwork?
All artwork is packaged in custom built art boxes to insure safe delivery.
Do you ship internationally?
Yes. I am happy to ship artwork to any destination in the world. Please note, art shipped outside of United Kingdom may take two to four weeks for delivery, depending on the destination country. Additionally, artwork may be subject to duties, taxes and/or fees. Please consult your local customs office for more details about duties and taxes.
How much it cost?
Shipping within UK is free of charge, excluding SALE items.
For artwork shipped outside of UK, shipping costs vary based on the size of the art, the destination country, and the packing materials needed to safely transport the art. Please contact me for the shipping quote before submitting payment.
Are there any hidden fees?
No, there are no additional fees. Packaging materials and handling are included in the Shipping fees.
Return Policy
I realize that buying art without actually seeing the piece in person can be problematic. 99% of the time, the buyer is thrilled because the painting looks so much better in person.The camera cannot show subtleties in paint and texture that can be seen in person.
But, rarely, the colour (or some other aspect of the painting) just does not work.
Return the painting within 2 weeks of the purchase date, in its original mailing container. Buyer pays for return shipping. Upon receipt of the undamaged painting, a full refund, or credit towards another painting will be issued.